Privacy Policy
Effective date: July 30, 2026
This policy explains how Domi Refrigeration Equipment Co., Ltd. collects, uses, shares, and retains information submitted through this B2B website.
Information We Collect
When you contact Domi Refrigeration, request a quotation, upload a drawing, ask for a sample, or use a website form, we may collect your name, company, job title, email address, telephone or WhatsApp number, country, shipping or project location, product requirements, drawings, files, specifications, target quantities, and the content of your inquiry.
Our website and hosting providers may also process technical data such as IP address, browser and device information, requested pages, timestamps, referrer information, security logs, cookies, and form-spam signals.
How We Use Information
We use information to respond to inquiries, review technical requirements, prepare quotations, coordinate samples, evaluate drawings, provide engineering or after-sales support, manage supplier and customer relationships, protect the website, prevent spam and fraud, improve site performance, and meet applicable legal or accounting obligations.
Where required by applicable law, processing is based on consent, steps requested before entering a contract, performance of a contract, legitimate business interests, or legal obligations.
Drawings and Project Files
Drawings, models, photos, specifications, test requirements, and other project files are used for the requested technical or commercial review. Please do not upload information that you are not authorized to share. Confidentiality obligations beyond normal business handling must be agreed in a separate written non-disclosure agreement.
Sharing and Service Providers
We may share information with personnel and service providers that need it to support hosting, website forms, email delivery, spam prevention, analytics, quotation preparation, logistics, testing, or order fulfillment. We do not sell personal information. Information may also be disclosed when required by law or reasonably necessary to protect legal rights, safety, and website security.
International Processing and Retention
Domi Refrigeration operates from Ningbo, Zhejiang, China and serves international B2B buyers. Information may therefore be processed in China or in countries where our service providers operate. We retain inquiry and project information only for as long as reasonably needed for the purposes described above, ongoing customer support, dispute prevention, and applicable legal or record-keeping requirements.
Cookies and External Services
The site may use essential cookies, security tools, analytics, embedded media, live chat, and form services. These services may receive technical identifiers or usage information. You can limit non-essential cookies through available consent controls or browser settings, although some website functions may be affected.
Your Choices and Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. These rights may be subject to legal exceptions. To make a request, email service@domihvac.com. We may need to verify your identity and authority before acting.
Security, Children, and Updates
We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure. This B2B website is not directed to children. We may update this policy when website practices, services, or legal requirements change; the effective date will be updated on this page.
Contact
Domi Refrigeration Equipment Co., Ltd.
Room 6-5-2, Plaza B-1, No. 999 Yangfan Road, Yinzhou District, Ningbo, Zhejiang, China
Email: service@domihvac.com or james@domihvac.com
Office: +86 574 2796 3536